To secure your reservation, a 20% deposit is required at booking. The remaining balance will be due 14 days before your event.

Full refund will be issued for cancellations made at least 90 days before your event.

Deposits are non-refundable for cancellations made within 90 days of your event.

For the best experience, a strong Wi-Fi connection is recommended for instant photo delivery to your guests.

We can still capture photos and information even with a weak connection. In that case, photos will be delivered to you as soon as we have a stable Wi-Fi connection, but no later than 24 hours after the event.

Yes, our booth requires 120V of power from a 3-prong outlet. We simply require the booth to be 20-25ft within the distance of an outlet to properly tape down wires and equipment.

We recommend a minimum space of 10ft x 10ft for a comfortable photo booth experience. This allows for enough room for guests to pose, have fun with props, and ensure everyone fits comfortably in the frame.

We're flexible and can work with you to create a fun and memorable photo booth experience even in a smaller area. Just let us know the dimensions of your space, and our team will come up with a creative solution to make it work!

We offer a variety of ways to instantly share your photos, including Airdrop, QR code, text, email, a live gallery, and even a link to view all the event photos on a website.

Our goal is to be fully set up and ready to go before your rental time officially starts! We typically arrive 1 hour before your rental window begins. However, if you have any important activities happening during that set-up time, please let us know! We're happy to work with you to ensure a smooth experience.

Absolutely! Bringing your own props is no problem. We'll work with your contact person to receive them on the day. You can choose from our themed props, yours, or even a mix of both – it's entirely up to you!